FAQs
Since all projects require different amounts of resources, time, and skillset, we assess the cost of the project after a detailed evaluation. However, we guarantee that the value delivered is aways exponentially higher than the price charged.
Yes, We create unique tailor-made designs for you as per your needs. We understand your requirements deeply and then start working on its idea. We specifically work for our clients on individual basis. Once you pay advance then after we would proceed on your design.
You can pay us via UPI, Debit Card, Credit Card, PayPal, Pay Later.
However a nominal payment gateway fees may apply and currency conversion fees in terms of International Payments.
We do not believe in disappointing anybody with any form of hidden cost. It is our policy to be transparent with our clients with all costs itemized prior to the start of any project. You are notified about extra charges for any change or revision in our packages. Work would progress once you have agreed to any change.
We can provide intellectual property rights to clients, they can use our created design for their own usage (which they have paid) We can use the same design for our branding purpose, also we can write our branding on the same design like brochure, poster, menu, website and other promotional branding items.
As an agency, we listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print, we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request for the artwork in various formats if payment was made for design services.
For a period of 1 month following your project, we keep your designs in an active archive in case you lose or damage your files or require follow up work. After this period, we archive your files. For any retrieval at this point, you may have to pay a nominal cost.
We can usually accommodate your rush job depending on how tight our designing schedule is; however, a rush fee may be added. Call us to find out more about getting work done on priority basis.
No, as we create custom made designs as per the brief given by you. We work as per the package selected by you and provide best unique options with Unlimited Free Revisions till project duration. So there seems no scope for refund.
Yes, GST will be applicable additionally on our packages at rate of 18%.
The validity of Project remains for 30 days once the order placed / advance given, post 30 days it will be counted as a new project. (Every start point has an endpoint, we too have to define endpoint)